Lack of Basic Facilities in Approved Accommodation

Urgent Issues with Sevenoaks Housing Department: Lack of Basic Facilities in Approved Accommodation

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I am deeply concerned about the lack of action by the Sevenoaks Housing Department regarding basic necessities in the emergency accommodation they approved for me. Despite numerous attempts to resolve the issue, my accommodation still lacks a functional shower facility, an essential part of any livable housing arrangement.

As a 51-year-old woman, I am dealing with menopause, and access to a shower is critical for managing hot flashes and maintaining hygiene. The Sevenoaks Housing Department has been made aware of this issue multiple times, but the situation remains unresolved. Instead of addressing the problem, they’ve referred me to the management company, which has outright dismissed my concerns.

Why is the Sevenoaks Housing Department Ignoring Residents’ Needs?

  1. Basic Hygiene Overlooked: Approved emergency housing should meet minimum standards, including a functional shower.
  2. Bureaucratic Inaction: Despite providing medical evidence and raising this issue repeatedly, no meaningful steps have been taken.
  3. Residents Left Unsupported: The Sevenoaks Housing Department continues to push the responsibility back and forth without resolution.

This isn’t just about comfort—it’s about health, dignity, and well-being. Without a shower, I am forced to resort to using improvised solutions like a cut plastic bottle, which is degrading and completely inadequate.

Call for Action from Sevenoaks Housing Department

The Sevenoaks Housing Department must take accountability for the conditions in their approved accommodations. If a management company is involved, the council should ensure they are meeting their obligations to residents.

I urge the Sevenoaks Housing Department to:

  • Ensure that a shower is installed immediately in my accommodation.
  • Review their process for approving emergency housing to prevent such issues in the future.

If you’ve also experienced negligence or poor standards from the Sevenoaks Housing Department, please share your story. Together, we can hold them accountable and push for better housing conditions in Sevenoaks.


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